Privacy Policy

Introduction

At Beauty of Joseon, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal data when you visit our website (www.beautyofjoseonsale.com), make a purchase, or interact with our services. By using our platform, you acknowledge and agree to the practices described in this policy.

Information We Collect

We only collect personal information necessary to provide and improve our services, following the principles of legality, necessity, and good faith:
  • Identifying Information: Name, email address (e.g., service@beautyofjoseonsale.com for communications), phone number, and shipping/billing address when you place an order or create an account.
  • Transaction Information: Order details, payment method (processed securely through third-party payment processors; we do not store full payment card information), purchase history, and refund records.
  • Technical Information: IP address, browser type, device information, browsing history on our website, and pages visited to optimize user experience and website performance.
  • Voluntary Information: Any additional information you choose to provide, such as skin concerns or preferences when contacting customer support, which helps us deliver personalized assistance.

How We Use Your Information

Your personal information is used solely for the following legitimate purposes:
  • Process and fulfill your orders, including shipping, delivery tracking, and handling returns/refunds.
  • Provide customer support, respond to your inquiries, and address any issues related to your purchases.
  • Improve our website, products, and services based on user behavior and feedback.
  • Send important updates, such as order confirmations, shipping notifications, and policy changes (you may not opt out of these essential communications).
  • Deliver personalized marketing communications (with your explicit consent) about new products, promotions, or offers. You can unsubscribe or adjust your preferences at any time.

Protection of Your Information

We implement strict technical and administrative measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction:
  • Use encryption technology to secure data transmission (e.g., during checkout processes).
  • Limit access to personal information to authorized team members only, who are trained on privacy protection obligations.
  • Maintain secure data storage systems with regular security audits and updates.
  • Do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

Third-Party Disclosure

We may share your information with trusted third parties only to fulfill specific service needs, and these parties are obligated to protect your data:
  • Payment processors (e.g., to process transactions securely; they adhere to industry-standard security protocols).
  • Shipping and logistics providers (to deliver your orders and provide tracking information).
  • Service providers assisting with website operation, analytics, or customer support (who may only use your information as instructed by us).
  • Legal authorities if required by law, or to protect our legitimate business interests, rights, or the safety of others.

Your Rights Regarding Personal Information

You have the following rights concerning your personal information, and we make it easy to exercise them without unreasonable conditions:
  • Access and Correction: Request access to the personal information we hold about you, and ask for corrections if any data is inaccurate or incomplete.
  • Deletion and Withdrawal: Request the deletion of your personal information (except when we are required by law to retain it) or withdraw your consent for non-essential uses (e.g., marketing).
  • Account Control: Modify your account settings, update your information, or request account 注销 at any time by contacting our support team.
  • Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the "unsubscribe" link in our communications or contacting service@beautyofjoseonsale.com.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes stated in this policy, or as required by law:
  • Transaction and order information is retained to process returns, refunds, and comply with tax or legal obligations.
  • Account information is retained until you request account deletion, after which we will delete or anonymize your data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after the update constitutes acceptance of the new terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
  • Location: North Charleston, South Carolina, USA