Terms Of Purchase

Introduction

These Terms of Purchase ("Terms") govern all transactions made through Beauty of Joseon’s website (www.beautyofjoseonsale.com). By placing an order with us, you agree to be bound by these Terms, our Privacy Policy, and any other applicable policies posted on our website. Please read these Terms carefully before making a purchase. If you do not agree with any part of these Terms, do not use our services or place an order.

Order Placement and Acceptance

  • Order Submission: When you place an order on our website, you are making a binding offer to purchase the selected products. All orders are subject to our acceptance, and we reserve the right to refuse or cancel any order at our discretion (e.g., due to product unavailability, pricing errors, suspicious activity, or incomplete order information).
  • Order Confirmation: After submitting your order, you will receive an automated email acknowledgment confirming we have received your order. This acknowledgment does not constitute order acceptance. A separate confirmation email with order details (including tracking information once shipped) will be sent once your order is processed and accepted.
  • Order Modifications/Cancellations: To modify or cancel an order, contact our customer support team at service@beautyofjoseonsale.com immediately. We can only accommodate changes or cancellations if your order has not yet been processed or shipped. Once shipped, modifications or cancellations are no longer possible, and you may refer to our Return Policy.

Pricing and Payment

  • Pricing: All product prices are displayed in USD (United States Dollars) and are subject to change without notice. We strive to ensure pricing accuracy on our website, but in the event of a pricing error, we reserve the right to correct the price or cancel the order.
  • Payment Methods: We accept major credit cards, debit cards, and other secure payment methods as indicated on our website. All payments are processed through trusted third-party payment processors, which adhere to industry-standard security protocols to protect your payment information. We do not store full payment card details.
  • Payment Authorization: By providing payment information, you authorize us to charge the total order amount (including applicable taxes, if any) to your selected payment method. Payment must be successfully processed before your order is shipped.

Shipping and Delivery

  • Shipping Policy: We offer free global shipping on all orders with no minimum purchase requirement. Orders are processed and shipped within 1-3 business days of order acceptance. Estimated delivery time is 6-12 days from the date of shipment, regardless of your location.
  • Shipping Information: You are responsible for providing accurate and complete shipping information (name, address, contact details). We are not liable for delays, non-delivery, or additional fees resulting from incorrect or incomplete shipping information.
  • Delivery Confirmation: Once your order is shipped, you will receive a tracking number via email to monitor delivery status. Risk of loss or damage to products passes to you upon delivery. If you believe your order was lost or damaged during transit, contact us promptly for assistance.

Returns and Refunds

  • Return Eligibility: We offer a 60-day return policy for all products purchased through our website. To be eligible for a return, products must be unused, unopened, in their original packaging, and in resalable condition.
  • Return Process: To initiate a return, contact our customer support team at service@beautyofjoseonsale.com with your order number and reason for return. We will provide you with return instructions and a return authorization (if required). You are responsible for return shipping costs unless the return is due to a product defect or our error.
  • Refunds: Once we receive and inspect the returned product, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase, and no cash refunds will be provided. Please note that refund processing times may vary depending on your payment provider.

Product Information and Availability

  • Product Descriptions: We strive to provide accurate and detailed descriptions of our products (including ingredients, benefits, and usage instructions) on our website. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or up-to-date.
  • Product Availability: Products are subject to availability. We reserve the right to limit quantities per order or discontinue products at any time without notice. If a product you ordered is unavailable, we will notify you promptly and either cancel the item from your order or offer a substitute (with your consent).
  • Product Safety: Our products are formulated with safe, high-quality ingredients, but we recommend patch-testing new products before full use, especially if you have sensitive skin. We are not liable for any adverse skin reactions, and you agree to use our products in accordance with the instructions provided.

User Responsibilities

  • You warrant that you are at least 18 years of age (or have parental/guardian consent if under 18) and have the legal capacity to enter into these Terms.
  • You agree to provide true, accurate, and complete information when placing an order or creating an account, and to update such information as needed.
  • You are responsible for maintaining the security of your account credentials (e.g., username, password) and for all activities conducted under your account. Notify us immediately of any unauthorized use of your account.

Limitation of Liability

  • To the maximum extent permitted by law, Beauty of Joseon shall not be liable for any indirect, incidental, consequential, or special damages arising from or related to your use of our products or services (including, but not limited to, lost profits, skin damage, or inconvenience).
  • Our total liability for any claim arising from these Terms or your purchase shall not exceed the total amount paid for the product(s) in question.

Changes to These Terms

We may update these Terms of Purchase periodically to reflect changes in our business practices, legal requirements, or industry standards. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our website or placement of orders after the effective date of the updated Terms constitutes your acceptance of the changes.

Contact Us

If you have any questions, concerns, or disputes regarding these Terms of Purchase, please contact our customer support team:
  • Location: North Charleston, South Carolina, USA